Baltimore Technology Group, LLC

Baltimore Technology Group, LLC (BTG) is a veteran-owned, Information Technology (IT) services company focused on providing a single point of contact for all of your company's IT needs, no matter how small or large the project. Founded in 2004 by James Merritt and Steven Sexton, we provide your small business with the personal time and service that larger IT support companies are either unwilling or unable to provide.

Our list of service offerings includes network monitoring and support, custom website and application development, senior consulting and engineering services, structured cabling, telephony, and audio/visual services.  We have established key partnerships with other local companies in the area that allow us the ability to provide a larger range of services than other businesses in the area.  In addition to the services mentioned above we are offer domain registration and hosting through our online storefront, offsite backup solutions, and remote network monitoring, including antivirus.

Our goal is to become the leading provider of IT services to small businesses in the mid-Atlantic area. We pledge to provide you with the best IT solutions for your environment at the best possible price while building a trusting relationship that will last for years to come.



Service Offerings

Network Support

Network SupportBTG's network watch service includes multiple managed services designed to monitor your network's hardware and software. After any alerts, multiple recommendations for resolution are presented to you and, with your approval, we move forward with a solution everyone is comfortable with. With remote access software we are able to solve your problems without requiring us to be onsite, resulting in less downtime for your business.

Web and Application

Website and application developmentOur websites deliver a cost-effective way of reaching your potential and existing customers. Every website BTG develops is custom made to fit your needs. We never use off the shelf templates as part of our custom design process. We believe each site should be unique and visually appealing to the target audience. By keeping you involved in the design process, we are able to deliver products that meet every expectation.

Infrastructure

InfrastructureStructured Cabling is a set of standards that determine how to wire a data center, office, or building for data or voice communications, using Fiber Optic Cabling, Category 5 or Category 6 cable and RJ45 sockets. BTG can plan and design a structured cabling system that will allow your business to cost effectively plan, install, and manage the complex cable and fiber infrastructure required by today's networks.

Telephony

TelephonyBTG has partnered with leading resellers of ESI, Avaya, Cisco, Nortel, and Panasonic phone systems in the Baltimore area to provide your company with the best phone solution for your business. Having BTG install a phone system lets you choose from among a variety of options including both traditional phone services and more flexible voice over IP (VOIP) solutions.

Audio/Visual

A/VNeed a new flat panel television in your office lobby for guests to get more information on your business or for presentations to clients or staff?  BTG has trained personnel to professionally evaluate your environment and recommend proper mounting equipment before coming onsite to  mount and secure your flat panel television in almost any location while hiding cables from view and connecting additional input components.

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